AppleCare Plus coverage includes service for up to two incidents of accidental damage. It notes that Apple reserves the right to determine if your product is eligible for out-of-warranty repairs or replacements. Beats headphones that have broken into several pieces, for example, are not eligible for any out-of-warranty services. For you. World globe An icon of the world globe, indicating different international options. Get the Insider App. Click here to learn more. A leading-edge research firm focused on digital transformation.
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It often indicates a user profile. Log out. Follow the link below to see our full list of Beats repair pricing. We aim for a service turn around time of 3 - 5 working days for Beats repairs, however this may vary depending on the current work load of the service department. If your Beats product is suffering from battery life issues iStore can diagnose the issue.
If we confirm a failed or consumed battery we can get your device replaced for the discounted exchange replacement fee. Due to large amount of counterfeit Beats products being sold around the world Apple requires iStore to obtain a valid Proof of Purchase for all Beats that are sitting outside of Apple's Limited Warranty.
If you wish to get your Beats serviced under Apple's variable warranty or wish to obtain an out of warranty service you will need to provide iStore with a copy of your original sales receipt. If you have lost your receipt or it has faded due to age you will need to contact Apple directly to see if you can set up a repair directly with them.
If your Beats accessory — such as charge Cable or 3. In order for iStore to facilitate a repair or replacement of a Beats accessory we need to verify the product you use the accessory with. This takes a few minutes while we book in your faulty item. If your Beats have suffered liquid damage or impact damage from an unfortunate mishap — or if your Beats has been lost or stolen — iStore can provide an insurance assessment and send the report directly to your insurance company.
Once approved we can service or replace your device and have you up and running again as soon as possible. An insurance assessment requires a valid claim number and contact email address. We also require an insurance assessment fee to be paid up front, in most cases this will be reimbursed by your insurance company. Apple has determined that in rare cases the battery in the Beats Pill XL Speaker may overheat and pose a fire safety risk. Secure Payments Our checkout process is completely secure through our PayPal checkout process as well as our Stripe payment processor.
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