If you apply for a Test Date Transfer LESS than 5 weeks before the scheduled test date, this counts as a cancellation, and you will not receive a refund unless you can provide evidence of a serious cause. Toggle navigation Menu. Scores are accepted by over 10, organizations worldwide. When you request postponement or cancellation at least five weeks before your test, you do not need to submit any documents. You can request full refund or postponement of your test to another date.
If your test is less than 14 days away, no postponement can be made. Candidates who request postponement less than 14 days before the test, or who do not participate in the test they have registered, can receive an intermittent refund or postpone the test if they submit evidence of the reasons listed below. Refund conditions vary depending on the date you cancel your registration. It is based on the date you e-mailed or personally applied to the test center for a postponement or cancellation request.
If you reschedule or cancel within five 5 weeks of the test date, you will be charged the full fee unless you have a serious medical reason.
If you provide a medical certificate within five 5 days of the test date, you will receive a refund minus the local administrative cost. If you cancel or postpone your test more than 5 weeks before the test date, you will receive a refund minus an administration fee.
If you cancel or postpone your test within 5 weeks of your test date, you will be charged the full fee unless you have a serious medical reason for needing to cancel or postpone it.
In cases where your test centre cancels a test under circumstances within its control then in addition to a full refund or transfer to another test date, you may be eligible to apply for compensation for expenses incurred. Your eligibility will be assessed as a reasonable claim or not by the test centre and any compensation will be awarded depending on the following conditions:. You must select a test date, where available, within the next three months from your original test date.
If your preferred test date is more than three months after your original test date then your transfer will be treated as a cancellation. Any transfer requests within 14 days of the test will be treated as a cancellation. Please refer to Section A Cancellations of this policy document. Your test centre is responsible for issuing refunds and organizing transfers.
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